About Us

Accurate Answer, LLC is  Celebrating 30 years in business as of April 1 , 2023. We are a women owned small business located in New Milford, Connecticut.
Founded in 1993, Accurate Answer LLC has always aimed to provide the highest quality telephone answering services available. For the last 30 years, we have continued to be a valued partner for our clients by helping to maintain a solid reputation and establish meaningful relationships. We can provide a 24-hour virtual assistant that will give your company a small office feel with big firm results to give a competitive edge over the competition. Calls are tailored to your specific services and company rhetoric. In order to provide the best customer services experience. Our staff is comprised of live, US based operators. We understand the importance of empathetic and professional touch, therefore we do not use artificial intelligence or outsourced call support. Accurate Answer, LLC  prides itself on helping businesses of any size succeed.  

Our Company is Built on these FIVE key principals 

Accuracy: It's in our name for a reason! We receive the information that you request from your callers with efficiency and accuracy.
Teamwork: Our success depends entirely on your success, so we will work side-by-side with you to make sure your needs are understood as well as refer you to other local businesses who may need your services. ?
Respect: We treat all our clients, colleagues and callers with the highest degree of dignity, equality, and respect. 
Quality: From top-of-the-line equipment to operators that personally handle your calls, you can expect service and professionalism like no other. 
Focus: Our focus is on providing the best in-bound call handling and support. Since we do not provide outbound telemarketing or outbound sales campaigns, this allows us to place all of our attention on serving you and your customers to our greatest ability. 
Our technology
Accurate Answer, LLC uses the award winning Amtelco Infinity system which is the most reliable equipment on the market. We have created a redundancy plan to ensure that when everyone else loses power, your calls never go unanswered. We employ the services of two locations equipped with commercial-grade generators and direct line connection to service providers- utilizing the most efficient and technologically advanced delivery methods.?