Accurate Answer LLC | Logo(800) 966-9789

In-Bound Call Handling Available 24/7/365

At Accurate Answer, LLC of New Milford, Connecticut, we have a dedicated national in-bound call handling team that can answer client questions with accuracy based upon client's ability to customize thier answer to every call. 


Sales Agent Representative

 

24/7/365 Answering Services

Accurate Answer, LLC. prides ourselves in the ability to have calls answered below industry averages, and provides live operators to receive messages and relay them directly to the clients in a timely manner.Our highly trained and professional nation-wide team members will work as an extension of your company- so that no matter the time, you never miss a call.

Emergency Call Handling/Direct Call Patching

Accurate Answer, LLC. offers experienced operators that can handle the most time sensitive emergency calls. We use state-of-the-art technology combined with our skillted team member- allowing calls to be answered and disptached as quickly and efficiently as needed. We provide direct call connections between our customers and their patients and preferred clients -as we understand that immediate access is imperative to customer retention.

Voicemail/Client Portal Access

Accureate Answer, LLC. understands the need for professionalism and privacy- therefore, we offer voicemail systems that are HIPAA compliant. We also ensure that a secondary file can be sent as an attachment in an email, ensuring it will be addressed in a timely manner.  Our clients also have the ability to have immediate access to their customized accounts- ensuring any changes can happen real-time. 

Taking Orders & Scheduling Appointments

Accurate Answer, LLC. will work with any web-based program to schedule appointments, client meetings, and industy orders based upon customer requests. We pride ourselves in the ability to meet service and medical industry needs at any time. Every time there is a new event, promotion, or offer, our staff is able to assist in registration process, and client relation needs. 


Wake-Up Calls

If you have an important appointment or have trouble rising from your peaceful slumber, we can help. Let our automated system provide you with a pleasant wake-up call. You can now rest easy knowing you will make it there on time.

On - Call Scheduling

Web-based, on-call scheduling is available for all industries, professions, and businesses. This is the perfect service for doctors, nurses, or any business requiring 24-hour on-call support.
When you log on and change your schedule, our operators will be notified immediately to insure proper dispatching.

No Contracts

Always striving for the best in customer service, we do not want to deter clients by making them sign contracts. In our experience, making a customer sign a contract is basically tying them into a situation where the company can provide substandard services with little recourse from the customer. We want our customers to stay because they want to, not because they have to.