How can WE help YOU?

Are you missing important calls? Are you losing potential clients? Is your customer service actually excellent? Is your follow-up less than par?
WE UNDERSTAND!
Let Accurate Answer solve ALL of your communication problems! 

About Us

Accurate Answer, LLC is  Celebrating 33 years in business as of April 1 , 2026. We are a woman-owned small business located in Connecticut, USA.
Founded in 1993, Accurate Answer LLC has always aimed to provide the highest quality telephone answering services available. 

Accurate Answer, LLC prides itself on helping businesses of any size succeed.

For the last 30+ years, we have continued to be a valued partner for our clients by helping to maintain a solid reputation and establish meaningful relationships.
We provide a 24-hour live virtual assistant that will give your company a small office feel with big firm results to give a competitive edge over the others.
Calls are tailored to your specific services and company rhetoric to provide the BEST customer service experience possible! 
Our staff is comprised of live, USA-based, English-speaking operators witht the ability to translate into any caller's native language using immediate translation services.
We understand the importance of an empathetic and professional touch, therefore we do not use artificial intelligence or outsourced call support.

Helping YOU is our ONLY job!
Using five basic business principles, we can re-shape your customer service

Accuracy
It’s in our name for a reason.
We capture the information you need from every caller with precision, efficiency, and attention to detail—ensuring nothing is missed.

Teamwork
Your success is our success.
We work alongside you to understand your needs and help grow your network one call at a time.

Respect
Professionalism in every interaction.
We treat every client, caller, and colleague with dignity, equality, and respect—every time.

Quality
Service that stands above the rest.
From advanced technology to expertly trained operators; we deliver consistent, top-tier professionalism.

Focus
Inbound excellence, fully dedicated to you.
By specializing only in inbound call handling, we give our full attention to supporting you and your customers.

Our technology
Accurate Answer, LLC uses the award winning Amtelco Genesis system which is the most reliable equipment on the market. 
We have created a full redundancy plan to ensure that your calls never go unanswered.
We employ the services of commercial-grade generators and direct line connection to service providers- utilizing the most efficient and technologically advanced delivery methods.