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Inbound Call Handling Services in New Milford, CT

At Accurate Answer LLC, we offer national inbound call handling services in New Milford, CT, that can answer client's questions with accuracy based upon the client's ability to customize their answer to every call.

24/7/365 Answering Services

At Accurate Answer LLC, we pride ourselves on the ability to answer calls quickly and accurately. Our highly trained nationwide live operators will work as an extension of your company to receive messages and relay them directly to you on time — so that no matter the time, you never miss a call. Whether it’s Sunday at 3 a.m. or Christmas morning, your call will be answered and dispatched immediately at no extra cost.

Emergency Call Handling/Direct Call Patching

Our phone answering service team has with experienced operators that can handle the most time-sensitive emergency calls. We use state-of-the-art technology combined with an efficient team to ensure calls are handled quickly and accurately. We provide direct call connections between our customers and their patients/clients, as we understand that immediate access is imperative to customer retention.

Voicemail/Client Portal Access

We appreciate the need for professionalism and privacy; therefore, we offer voicemail systems that are HIPAA compliant. We can also send a secondary file as an attachment in an email, ensuring it will be addressed on time. Our clients also have immediate access to their customized accounts and all messages taken on their behalf.

Taking Orders & Scheduling Appointments

At Accurate Answer LLC, we will work with any web-based program to schedule appointments, client meetings, and industry orders based upon customer requests. We also pride ourselves on the ability to meet service and medical industry needs at any time. Whenever the opportunity for an event or promotion arises, our phone answering service team can assist in the registration process and client relations. Think of us as your virtual assistant.

Wake-Up Calls

If you have an urgent appointment or have trouble rising from your peaceful slumber, we can help. Let our automated system provide you with a pleasant wake-up call. You can now rest easy knowing you will make it there on time.

On - Call Scheduling

Web-based, on-call scheduling is available for all industries, professions, and businesses. This is the perfect phone answering service for doctors, nurses, or any business needing 24-hour on-call support.

When you log on and change your schedule, our operators will be informed immediately to ensure proper dispatching.

No Contracts

Always striving for the best in customer service. We do not want to deter clients by making them sign contracts. In our experience in getting a customer sign, the contract is tying them into a situation where the company can provide substandard services with little recourse from the customer. We want our customers to stay because they want to and not because they have to.